Launching in Phoenix

Returns, handled.

Snap a receipt. If Walmart doesn’t print a return date, we look up the policy. Monday and Friday we pick up and drop the same day. Other days we come after 7:30pm. Loop an online order home from that same desk. Groceries: Mon and Fri only.

Phoenix · Tempe · Mesa · Scottsdale · Chandler · Gilbert

WALMART

Phoenix Supercenter · no return date printed

Order#1842
PurchasedAug 12
Total$64.20
Printed

Policy applied · 90 days

Return by Nov 10

Loop Match

Fry’s order #4821 hitching this return.

How it works

  1. 01

    Snap

    Take a photo. Fields fill themselves. No date on the slip? We use the store’s policy.

  2. 02

    Vault

    Every receipt lives in one place, with days left to return.

  3. 03

    Remind

    We flag what’s running out so nothing expires in a drawer.

  4. 04

    Pickup

    Mon/Fri same-day. Evenings after 7:30pm. Live map, on-the-way alerts.

First of its kind

Loop Match

Returning something — and you just placed a pickup order at that same store? We hitch the order onto the return. One runner, one desk, one cheap add-on. Nobody else does this.

  1. 01

    Your door

    Runner collects the return.

  2. 02

    Desk swap

    Return in. Order claimed. Same counter.

  3. 03

    Your door

    The online order comes home.

Priced for both sides

A second dispatch is $10. Loop is $4.99 — $2.99 on monthly — because the runner is already at that desk. You save a trip. We earn the spare minutes. Fair.

Fused ticket in the queue

The runner doesn’t get two jobs. They get one ticket with two lanes: return, then order. Name, number, and pickup code sit on the card — not buried in chat.

Both sides pinged

You get “return dropped,” then “order claimed.” Attach a Loop after you’ve already booked — if the runner hasn’t hit the store yet, it lands on their queue live.

First city

Phoenix is where we launch.

Pickup is live in the Phoenix metro first — then we add cities once this one is tight. Monday and Friday: pickup and store drop the same day, groceries in a cooler. Other days: home pickup after 7:30pm. Back that night if the store is open; otherwise at the desk by 9:00am. Distance extra after 8 miles.

  • Phoenix
  • Tempe
  • Mesa
  • Scottsdale
  • Chandler
  • Gilbert

Simple plans

Scan for free. Pay when you want us at the door. Monthly is unlimited pickups across every day we run.

Free

$0

forever

Vault your receipts and never miss a return window.

  • Unlimited receipt scans
  • Return-by dates, tracked
  • Home-screen app
  • Pickup not included
Start free

One-time pickup

$10

per pickup

We come once on a day we run.

  • One pickup — same-day Mon/Fri or evening after 7:30pm
  • Up to 5 items
  • Under 40 lbs
  • Distance extra if you’re far
  • Loop: same-store order home, $4.99
Book a pickup

Best value

Monthly

$29.99

per month

Unlimited pickups. Same-day Mon and Fri, plus evenings.

  • Unlimited pickups each month
  • Monday AND Friday same-day
  • Evening pickups after 7:30pm other days
  • Unlimited items per trip
  • Max 50 lbs per pickup
  • Loop: $2.99 on the same run
Book a pickup

Far from town? One-time pickups add a distance extra. Have an online order waiting at the same store? Add a Loop — $4.99, or $2.99 on monthly. Groceries already in the bag ride in a cooler, same day, no extra fee — Monday and Friday only. Evening windows after 7:30pm are dry goods: same night if the store is open, or by 9:00am the next morning. We do not bring a grocery replacement home. Service policy.

Home screen

It should live next to DoorDash.

Add ReturnIt to your Home Screen. Scan from the camera roll. Track the runner full-screen. No App Store wait — Safari or Chrome, then Add to Home Screen.

Add to Home Screen

Home Screen

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